Group Customer Service Advisor


Basic Salary: £26,000 Reviewed after 3 months
Working Hours: 8:00am - 17:05pm Monday - Friday (NO SATURDAYS)
Location: Poole
Extras: 24 Days holiday + Bank Holidays - rising with service, Pension Scheme

New vacancy for a Front of House / Customer Service Advisor / Bodyshop Receptionist to join a busy accident repair centre.
Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities of a Front of House / Customer Service Advisor / Bodyshop Receptionist:

  • Excellent Customer Service

  • Multi-tasking and prioritising tasks

  • Attention to detail in all administration

  • Scanning Documents

  • Booking parts

Skills and Qualifications of a Front of House / Customer Service Advisor / Bodyshop Receptionist:

  • Experience of working in a modern Accident Repair Centre/Bodyshop is desirable for this role

  • Excellent customer service and organisation skills

  • Good IT skills

  • Experience of cash credit control

  • Excellent administrative skills

  • Ability to work well under pressure and to tight deadlines

  • Ability to work within a team environment


This is a full-time, permanent position for a skilled and courteous Front of House / Customer Service Advisor / Bodyshop Receptionist to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential. 


Please contact Ben Price at Tru Talent on 07724509646 or 01202 237129, using reference (Front of House / Customer Service Advisor / Bodyshop Receptionist - Poole) or if you can ‘Apply Now’.

Ref - 2075

 

How to apply for this role

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Once we’ve reviewed your application, a member of our recruitment team will be in touch.

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Vehicle Damage Assessor

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Bodyshop Manager